Contact information

Contact Us

We’d love to hear from you! Whether you have questions about your order, need assistance with a product, or just want to say hello, our team is here to help.

Get in Touch

  • Customer Support Email: thesquishsupport@gmail.com

  • Response Time: We aim to respond to all inquiries within 24 to 48 business hours (Monday – Friday).

Frequently Asked Questions Before reaching out, check quick answers to common topics:

  • Order Tracking: Once your order ships, you will receive a confirmation email containing your tracking number.

  • Shipping & Delivery: Standard processing times take 1–3 business days prior to dispatch.

  • Product Care: For dust on soft TPR squishies, a quick rinse with clean water and a light dusting of baby powder or cornstarch will make them good as new!